Order preparation and processing times
The times indicated below are expressed in working days and represent the time needed to prepare the orders before handing them over to the courier or making them available for in-store pickup. Please note that these timeframes are purely indicative and may be subject to variations due to external causes or third parties.
-
In-stock products (1/2 working days): Estimated time for the preparation of items already available in our warehouses.
-
Made-to-order products (2/8 working days): Estimated time for items ordered specifically from our suppliers, which require a few days to arrive at our warehouse (exact times vary depending on the type of item and the supplier).
Packaging and transport responsibility
-
Packaging care: All our products are packaged with the utmost care and attention. As for particularly bulky products, delivery takes place directly in the manufacturer's original packaging.
-
Transport responsibility: AM Racing declines all responsibility for any loss, delays, or damage to goods caused during transport, starting from the exact moment the package is taken in charge by the courier.
Shipping Times and Methods
-
Delivery times: From the moment of shipment, the courier delivers in 24 hours to major cities and in 48 hours in Calabria, the major islands (Sardinia and Sicily), and out-of-province municipalities in Basilicata, Puglia, and Campania.
-
Delivery hours: Deliveries take place on working days (Monday - Friday, from 08:30 to 18:00) without a telephone call. We recommend providing an address where someone will always be present.
-
Tracking: The tracking number corresponds to your order number. Using the tracking number, you can monitor the progress of your shipment directly on the indicated courier's website starting from the moment you receive the shipment notification.
How do international shipments work?
-
Shipments within Europe: Costs are calculated automatically during the checkout process directly on our website.
-
Non-EU shipments: For deliveries outside the European Union, please send us an email request indicating the list of spare part codes and the respective quantities. We will calculate the shipping costs and get back to you with a quote.
What happens if I am not home at the time of delivery?
If the courier does not find anyone at the specified address, they will leave a notice of attempted delivery and try again the next working day.
In case of a second failed delivery, the package will go into storage (giacenza) and remain available for pickup for 5 working days (upon contacting our support for authorization).
-
Deliveries to companies or third parties: It is mandatory to clearly indicate any organizational details in the address (for example: Mario Rossi c/o Company Name). In the absence of such indications, the courier may not recognize the recipient and the package will inevitably go into storage.
-
Particularly bulky packaging: AMRacing reserves the right to request a surcharge on shipping costs for orders characterized by extra-large packaging.
Service> Europe> UPS - GLS - - Poste Italiane (SDA)
Delivery Times
-
Europe: 2–7 business days
-
Rest of the World: 7–15 business days
Shipping Cost
-
Calculation: Varies based on weight and package dimensions.
-
View total: Add items to your cart and select the destination country.
-
Country not listed? Send an email to info@amracing.shop.
Tracking
-
Tracking code: Sent via email as soon as the package ships.
-
Monitoring: Track directly on the courier's website.
